Forgot Username?

TriHealth MyChart is an online health management tool provided by TriHealth. MyChart allows patients to access their health information and manage various aspects of their healthcare conveniently online. Through the TriHealth MyChart, patients can:

  • View Medical Records: Access personal health records, including test results, immunizations, and health history.
  • Schedule Appointments Online: Book, view, and manage upcoming medical appointments.
  • Communication with your doctor: Communicate with healthcare providers securely for non-urgent medical questions or concerns.
  • Ask and Manage Prescription Refills: Request prescription refills and view medication lists.
  • Billing and Payment: View and pay medical bills online.
  • Health Tracking: Monitor health metrics and track progress over time.
  • Manage Family Care via Proxy Access: Manage healthcare for family members, such as children or elderly parents, through proxy access.

Your assistance allows TriHealth MyChart to further secure your health information. It is essential that you log out at the end of each session. Your MyChart username cannot be changed, but if you ever lose it, you may always request to have it sent to you again.

How to Recover a Forgotten Username on TriHealth Mychart Account

You can retrieve your TriHealth MyChart username by following these steps if you’ve forgotten it;

Step 1: Visit the TriHealth MyChart Login Page: Go to the TriHealth MyChart login page (https://mychart.trihealth.com/mychart/Authentication/Login).

Step 2: Find the “Forgot Username” Link: Locate and click on the “Forgot Username?” option on the login page. However, you might need to use the “Forgot password?” link first if you can’t remember your password.

Step 3: Enter Requested Personal Information: To confirm your identification, a prompt to provide some personal information will appear. Usually, this consists of:

  • First and Last Name
  • Social Security Number (SSN)
  • Date of Birth

Step 4: Submit the Request: Once all the necessary personal information has been entered, click the “Submit” button.

Step 5: Check Your Email: In the situation that the information you submitted and the data on file match, your username will be sent to you via email.

Look for an email from TriHealth MyChart in your inbox (as well as any spam or junk mail folders, if needed). Follow any further instructions in the email to make sure you can get into your account.

TriHealth MyChart Login

See your results and your doctor’s remarks in a few of days instead of waiting for a call or letter. Your TriHealth MyChart account is your responsibility, and you may not allow anyone else to use your username and password to access it.

To sign up for a new account, click the “Sign Up Now” button located above the user login form. There will be a screen to sign up. You have two options for registering: either input the activation code that the office sends you, or register using the email address you gave them.

  • Go to the TriHealth MyChart login page.
  • Enter your MyChart username and password in the given spaces.
  • Click Sign In to access your account.

Download the TriHealth MyChart App

Manage your health care from the palm of your hand. Download the TriHealth App on your Apple iOS or Android device.

You’ll get capabilities of the TriHealth account, plus app-only features like turn-by-turn directions at some TriHealth facilities, fingerprint-enabled account access, and more.

Still Need Help? Contact TriHealth

If you want to learn more about managing your TriHealth account online and with the mobile app, Check out our Frequently Asked Questions (FAQs) on set-up, troubleshooting, and more.

You may call our MyChart Patient Support Line at 1-800-234-5143 or send an email message to mychart@trihealth.com. Support hours is seven days a week, 6:30 a.m. to 9 p.m. if you are having trouble setting up an account.

For additional contact information, go to the TriHealth Contact page. You may also choose to learn more about TriHealth and the primary component and services it offers.